A collection of all our policies/certificates. If you have any questions about these or would like to know more, then please get in touch.
These documents require the Adobe Reader software to view them. If you don’t have this click the button below to be taken to the Adobe website where you can download this for free.
Policy Documents
- BUSINESS PLAN
- CORPORATE RISK ASSESSMENT
- CODE OF PRACTICE
- PRIVACY POLICY
- DATA PROTECTION POLICY
- EQUAL OPPORTUNITIES POLICY
- TREATING CUSTOMERS FAIRLY POLICY
- FINANCIAL POLICY
- MARKET CONDUCT POLICY
- FINANCIAL CRIME PREVENTION POLICY (FRAUD RISK)
- CONFIDENTIALITY POLICY
- HEALTH AND SAFETY FLOWCHART
- HEALTH AND SAFETY POLICY
- CONFLICT OF INTERESTS POLICY
- COMPLAINTS POLICY
- COMPLAINTS PROCEDURE
- COMPLAINTS LEAFLET
- SAFEGUARDING POLICY
- QUALITY ASSURANCE PROCEDURES
- ETHOS STATEMENT
- DATA CONFIDENTIALITY AND DATA PROTECTION STATEMENT OF COMPLIANCE
- WHISTLEBLOWING POLICY
- DISCIPLINARY POLICY
